susannah has decided My laptop (Powerbook G4) has been falling asleep when it's not supposed to. When I wake it, it has erratic behavior. After it's fallen asleep a couple of times, it falls asleep and not only can't be woken up, but holding down the power button doesn't shut it down. I have to take out the battery and wait for a few minutes before I'm able to start it again.
It's become really clear that it's a hardware problem. And yes, I will be backing it uo before sending it off to the tender mercies of AppleCare.
Asked 2 years ago
My choice: Send it to Apple Care (yes, I have an AppleCare plan).
- kevinr
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it sounds like a hardware problem (just from the 2s., remote diagnostic)
- uberjay
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Bring it to an Apple store and see what they say.
- transistorman
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backup the hard disk contents first!
- geoff
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Inconvenient, but a better use of your time. The turnaround is surprisingly fast IME.
jmorzins, lakmiseiru, Richie, peggusus, jtu, ntn, Ian, quince, trs, seph, glasser, jesse, Alex
Wipe the hard drive and do a fresh install of OS X on a brand new filesystem.
- kyrandil
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isn't this really "do X then Y" ?
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