Doxory?

marc: If I should renew my HVAC service contract

Asked 2 years ago

the service company doesn't grok customer service

jmorzins
Any brilliant advice would certainly be appreciated. Shameless advocacy is often good, too.
djdrue
shop around.

shadow, jesse, tibbetts, Alex, laurel, YesThatTom, lakmiseiru, glasser, geoff, photon, Orkan, nocturne, trs, Diane, zkzkz, Ian, kyrandil, seborn, twitch, Arcadia, Beck, susannah, sauergeek, aqualinx, androidqueen, RedHotWings, ericam, Bradisbest, Brad, ternus, Lattyware, kzinti, ManWorkingHere, madcaptenor

any other company can't guarantee 24x7 service for outages

Richie
It's been almost 70F in January. How much you want to bet there will be outages and you would melt in the summer?
Brbrlla
You never know when the system's gonna go down and on that hot/freezing day when it does, and the service guy says, "Hey, bummer, there's 20 other people in front of you, and I don't feel like traveling to your site today." you are totally gonna wish you'd gone with the 24/7

Karl, Hiro, ike, raf, petdance, Kalessin, warlord, bob, ocschwar, Kat, cshiley, MasterMark, Combaine, jimd, jake, meri, shabble, fuggles, quinn, whymse, Bearddevil, ZaTyrn, curious79, justpeachy, saifatlast, dorgreen, austein, nickolodean, jibsheet

If you make a stupid choice because a website tells you to, it's your own damn fault.